I'm having issues using Microsoft Edge

 

Most techy issues on Microsoft Edge can be fixed by clearing your cache and cookies.

To clear your cache:

• In Edge, select the Menu icon (3 dots in the top right corner) > ‘Settings’ > ‘Privacy & services’.
• Beneath ‘Clear browsing data’, select ‘Choose what to clear’.
• Check the ‘Cached images and files’ box and finally select ‘Clear’.

To delete your cookies:

• Click the 3 dots in the corner again, then ‘Settings’ and then ‘Privacy & services’.
• Select ‘Choose what to clear’ and then ‘Clear browsing data now’.
• Select a time range from the list provided.
• Select ‘Cookies and other site data’, then ‘Clear now’.
• All your cookies and any other site data will then be deleted for the selected time range.
  Remember, this will sign you out of most sites you were previously logged in on.

If this didn't work, try using a different browser. Alternatively, restart your device and/or internet connection, reinstall the client or app, or check that your security settings aren’t interfering with our website.