A 502 Bad Gateway error means that the server received an invalid response from an inbound server. In layman’s terms, this means that your browser can’t connect to our website for some reason. There are a few things you can try to fix this, including:
1. Refreshing the Page
One of the first things you should try when encountering a 502 bad gateway error is to simply wait a minute or so and refresh the page. It could be that our servers are simply overloaded, meaning our site will come right back in a jiffy. This is a temporary issue that occurs every now and again, which will be fixed ASAP.
2. Checking our Site Status
Try posting our URL into downforeveryoneorjustme.com. This website will tell you if our site is down or if it’s a problem on your side. If it’s us, just hold tight and we’ll be back online soon. If not, carry on reading.
3. Trying Another Browser
You could try a different browser to rule that out as an issue. If you’re using Microsoft Edge for example, try using Chrome, Firefox, Safari or Opera.
4. Going Incognito
You can also try to access our site in incognito mode (or equivalent). If the 502 bad gateway error doesn’t occur, the problem may be caused by one of your browser extensions.
To find the problematic extension, try disabling them gradually, one after the other, checking whether our website opens properly after each change.
When (or if) you find the culprit, you’ll unfortunately have to remove the extension that was blocking your access (or keep it disabled when accessing our website).
5. Clearing Your Cache and Cookies
Whenever you encounter issues like these, it’s good practice to clear your cache and cookies. For instructions on how to do this, just click the name of the browser you’re using:
6. Using a Different Device
If it looks like a problem on your end, try accessing our site via another device.
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