Our video above and the steps below will help you fix any issues on Firefox:
- Click the Menu Icon
- Select ‘History’, then ‘clear recent history’, then ‘Details’
- Tick ‘Cookies’ and ‘Cache’ and select ‘Clear now’
- Then restart your browser
If this doesn't work you can try using different browser, restarting your device or internet connection, or checking if your security settings aren't blocking the website. If you're using our app or client, you don't need to reinstall it.
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