I had an error during the deposit process

What to do if you get an error whilst depositing

If you are encountering some kind of technical issue please log out, wait a moment and then log back in and try again. If you encounter the same issue please send a screenshot to Customer Services, including your registered email address and any other relevant information, such as the deposit method.

Please note that, for UK customers, there is a limit of three active payment methods over a rolling period of 30 days.