Why was my deposit declined?

Wondering why your deposit was declined? Watch our video below for more details on what may have happened:

There can be various reasons as to why your deposit has been declined, such as:

• Your payment method expiring
• Not following the recommended steps when attempting to deposit
• Using a payment method that isn’t in your name
• Having insufficient funds on your card

After double checking and making sure none of those are the issue, try to deposit once again. You could also try using a different amount or a different deposit option - you can see all the options available to you by clicking ‘Deposit’ and following the instructions provided.